Frequently Asked Questions

FAQ - General

Is group work possible in Turnitin?
Unfortunately, Turnitin/Feedback Studio has no built-in support for students working in groups. It is possible to support group work, however, using the method described below:

  • With regard to Grade Mark:
    The assignment must be submitted by a single student. This is then the same person who (after the Post date) is shown the marked version. Using the download icon, this student can click on ‘Download Current View’ to download a PDF file which includes the marker’s comments. The student can then send this PDF to all group members.

    As the instructor, you will need to make a note of the grade and give it to the group members yourself (via Brightspace Grades).

Can I move a Turnitin/Feedback Studio assignment to another content area in Brightspace?
You can move an assignment in a Brightspace course by using the "drag and drop" method.

Can I use Turnitin/Feedback Studio on my iPad?
Yes, there is an app that allows to do the grading on your iPad. it can be downloaded for free in the App Store. There is no app for Android available.
More information.

How do I delete a paper from the Turnitin/Feedback Studio database?

Send your request, including the paper ID of the assignment you want removed, to the functional manager Turnitin at TU Delft:
The paper ID can be found in the Assignment Inbox in the column ID. The functional manager will ask the supplier to delete the paper from the Turnitin/Feedback Studio database.


FAQ - Check for originality

I have to enter various dates in Brightspace for an assignment, what are they exactly?

  • Under Start Date, enter the date/time at which students can start submitting their assignments.
  • Under Due Date, enter the date/time by which the students must have submitted their assignments.
  • Under Post Date, enter the date/time at which the students can view their assessments (grade, scores on the criteria, comments, etc.).

Which file formats can students upload to Turnitin?

The file must be in one of the following formats in order for a plagiarism check to be possible:

  • MS Word
  • MS Excel
  • MS PowerPoint
  • WordPerfect
  • Postscript
  • PDF
  • HTML
  • RTF
  • OpenOffice (ODT)
  • Hangul (HWP)
  • Google docs (submitted via the Google drive submission option)
  • Plain text files

Other requirements:

  • Documents should obtain more than 20 words of texts;
  • Files no larger than 40 MB;
  • Documents should be no longer than 400 pages in length.

Can students submit more than one version of a paper (before the deadline)?
Yes, the  instructor can allow students to submit more than one version of their paper until the deadline expires. In order to allow this, the assignment needs the ‘Optional settings’ adapted in the section Generate Originality Reports for student submissions: immediately (can overwrite reports until due date). Students are also at liberty to submit the same, unchanged paper, or an improved one.
If a student re-submits exactly the same paper, you will see a copy of the paper having a plagiarism score of 100%.
You can remove the duplicate paper by selecting it and clicking on the ‘Delete’ button at the top on the right side.

Do papers submitted to Turnitin/Feedback Studio get checked for plagiarism?
It is the standard procedure in Turnitin/Feedback Studio to check all submitted assignments for text matches with internet sources, scientific content and other student papers! If you do not want this to be done, you can alter the settings during the assignment creation or editing as follows: Create or Edit Assignment > Optional settings > “Generate Originality Reports for submissions?” > No.

On what sources is Turnitin’s plagiarism check based?

Student assignments:
All assignments submitted by students are added to the Turnitin/Feedback Studio reference database. This includes assignments by TU Delft students as well as those by students from every institution throughout the world that uses Turnitin/Feedback Studio for electronic marking and plagiarism checking.
Instructors can opt to include their student assignments (whether or not these have already been submitted) in the global Turnitin/Feedback Studio paper database.

Internet (current and archived):
Thousands of new web pages are added to the Turnitin/Feedback Studio reference database each day.

Scientific publications:
SAGE Reference
Pearson, McGraw-Hill, and Wiley
EBSCOhost – approx.

How long does it take to scan a single paper?
This usually takes no more than 2 minutes with up to 15 minutes as a maximum.

How to scan a document without creating a Brightspace assignment?
In general, you’ll create a Turnitin assignment in Brightspace and have your students to submit their work. But sometimes you may need to scan a single document for plagiarism. We have created a special Brightspace course for this purpose. This is only available for instructors and other staff, but not for students. If you want to make use of this course, please mail to


FAQ - Digital grading tool

Comments, feedback and grades

What options are there for inserting feedback in Grade Mark?

  1. Drag-and-Drop Quick Marks: Use the mouse to select a sentence > click a Quick Mark from the list on the right > and move the Quick Mark to the selected sentence using drag-and-drop.Addition to option 1 adding your own feedback to the Quick Mark: click the Quick Mark to open it > click edit > add feedback > click Save
  2. Insert Quick Mark in the margin with reference to selected text: Select the text to which the Quick Mark relates > then right click the desired Quick Mark. A line is then displayed linking this to the required part of the text.
  3. Inserting personal comments: If no Quick Marks have been developed for the specific feedback that you want to give, then you can insert feedback of your own. Click on the text to be linked to your feedback > type your comment in the text field and click Save. You can immediately save the feedback in the Quick Mark library, as a new Quick Mark!
  4. Striking through sentences: Select a sentence > click Delete
  5. Voice comments: You can also insert spoken comments for students. Click the microphone. You can easily add spoken comments (up to 3 minutes) in Grade Mark. This can, for example, be used to supplement or clarify the written comments or Quick Marks.
  6. Inserting closing comment: This comment is more broadly phrased than the Quick Marks, so it serves as a summary of the feedback: addressing the report’s strengths, as well as points for improvement. Being more detailed, the Quick Marks are better suited as substantiation for the General Comment.
  7. Using a Turnitin/Feedback Studio Rubric: Turnitin/Feedback Studio Rubrics are tools for assessing students’ work and providing feedback. They are in the form of tables, in which a number of performance levels are described for various assessment criteria. The cells contain definitions of the various performance levels (the required level is described, as are common shortcomings in students’ work).

    Turnitin/Feedback Studio Rubrics can be used for feedback and assessments (both formative and summative) on all kinds of products (such as reports, oral presentations, concept maps, etc.).

    A Turnitin/Feedback Studio Rubric is more than a simple checklist of assessment criteria, as it also describes the various performance levels. It makes things much clearer for students, in terms of what is expected of them (the goal that they need to work towards) and of their personal performance level.

Can I navigate through my students’ papers whilst grading?
Yes, this is possible. In the top right side of the Grade Mark document viewer you can scroll through the submitted papers one by one by using the left-right arrows.
Alternatively, you can quickly select a specific paper by clicking the downward arrow.

One of my students is enrolled in the Brightspace course, but his name is not visible in the Assignment inbox?
The name of the student will only appear in the assignment inbox after submission when a student has logged in at least once in Turnitin.

Is it possible to quickly compare two versions of a student assignment (draft and final) in the same screen?
No, Turnitin/Feedback Studio does not currently offer this functionality.

When awarding grades, it is not possible to enter decimals
In Grade Mark, it is not possible to enter grades with a decimal point.


At what point will the students be able to view my comments?
Students will be able to view the instructor´s comments as soon as the assignment’s post date has expired. The instructor sets this post date when creating the assignment. In this way, you can make sure that you have sufficient time to mark the assignments.

If you are presenting the course together with one or more colleagues and want to distribute the papers to all of them, can Turnitin/Feedback Studio be set up to automatically distribute these papers to the entire group of instructors?

No, this functionality is not included in Grade Mark. Instructors agree among themselves on how to distribute the papers.

Can a paper be commented on or graded by more than one instructor?

Sometimes it is desirable that two or more  instructors review one paper (for example if one instructor assesses the content and another academic writing).

Concurrent feedback on one paper by more than one instructor
This feature is not supported in Grade Mark: when the same document is marked by several instructors at the same time, it is likely data get lost (for example the grades in the Turnitin/Feedback Studio Rubric).

Marking a paper by more than one instructor
If the instructors in advance make clear agreements about the review process and avoid marking the same paper at the same time, it is possible to mark an assignment by several assessors.

A few tips when more than one instructor needs to give feedback:

  • When using a Turnitin/Feedback Studio Rubric for marking/feedback, you may have to agree which one of you does the marking. Only one Turnitin/Feedback Studio Rubric can be attached to a specific assignment.
  • When using Quick Marks, more than one instructors can place these in the text of the student paper. However, be aware that the student will not be able to see which instructor has made which comment.
  • When using general comments, you may want to let the comment precede by the initials of the instructor.

It is important however to keep the following in mind when marking is done by more than one instructor:

  • When feedback is given without a grade, this is not ticked off in the assignment inbox, so it might not always be clear whether all instructors have provided the necessary feedback.
  • When more than one instructor contributes to the grade determination, this needs to be done outside of Turnitin, as currently it is only possible to add or generate a single grade.

Quick Marks

What are Quick Marks?
Quick Marks are re-usable comments or suggestions that an instructor can use repeatedly when marking papers. Instructors can create their own Quick Mark sets for different assignments, is also possible to share Quick Marks sets with other instructors, using an import and export function. There are some standard Quick Marks sets available in Grade Mark, but these comments are very general.

What is the advantage of using Quick Marks?
When the same feedback is given to a number of students, time saving is guaranteed by not having to reformulate the same feedback in each case. Another benefit is that feedback is consistent from one student to another.

Can the general English Quick Marks be removed from the Quick Mark library?
No, the standard English Quick Marks are built in, they cannot be removed.

Is it also possible to assign a grade when using Quick Marks?
Yes, that is possible. You can indicate the number of points to be awarded under “Point Value”, e.g. 10. It is also possible to indicate this at a later stage, when changing the Assignment. Go to Edit Assignment > Point Value. You enter the points at the top right of the student’s essay at _ _ out of … If a Point Value of 10 has been indicated then the score will be displayed as 8 out of 10, for example.

Can I access my Quick Marks sets (and Turnitin/Feedback Studio Rubric, where applicable) in all of my Brightspace courses?
A Quick Marks set is linked to a specific instructor’s user account.
This means that two instructors at the same course website can access another set, while one instructor uses the same set in a range of courses. Details of a given instructor’s sets can be viewed in the Library.

How do I remove a Quick Mark from my own set?

Click on the Quick Mark you want to delete > move the cursor to the right and click “actions” > click “other” > click “delete this from set”. Quick Marks can be deleted from your own set but not from shared sets.


Can students read the feedback that other students received from the instructor?
No, this functionality is not supported by Turnitin. The alternative is to ask the students to mail their reports to one another, together with the feedback from the instructor.

How can students see the feedback once they have downloaded the report?
In Turnitin/Feedback Studio students can download their reports along with the instructor’s feedback.
Students should click on the download icon and select Current View.


What rules must the imported Turnitin/Feedback Studio Rubric follow?

  • The file must be a .xls or .xlsx file
  • Only one Turnitin/Feedback Studio Rubric can be uploaded per Excel file
  • The Turnitin/Feedback Studio Rubric in the spreadsheet must have the scales of the rubric as its first row
  • The Turnitin/Feedback Studio Rubric in the spreadsheet must have the criteria of the Turnitin/Feedback Studio Rubric as its first column
  • If included, criteria descriptions should be in the same cells as the criteria titles separated by a line break
  • Descriptors for the body of the Turnitin/Feedback Studio Rubric can be included
  • Criteria titles must be 13 characters or less
  • Grading formulas will not be imported with the Excel file
  • Numerical values cannot be imported. If you would like to use numerical values, add them to the rubric after import using the Turnitin/Feedback Studio Rubric/Form manager.

Can I use an existing grading form from Excel as a Turnitin/Feedback Studio Rubric?
It is possible to re- use a grading form which you made earlier in Excel as a Turnitin/Feedback Studio Rubric in Grade Mark.
In the Turnitin/Feedback Studio Rubric/Form manager, click the Import icon (top right arrow icon) to upload your Excel form.

Where can I find sample Turnitin/Feedback Studio Rubrics?
At the website, you can find many Turnitin/Feedback Studio Rubric examples (in English) which you can download (as .rbc file). You can also upload your own Turnitin/Feedback Studio Rubric here for sharing with other instructors.

Where’s the Turnitin/Feedback Studio Rubric I just made?
If you make a new Turnitin/Feedback Studio Rubric in the Rubric Manager, you must click on Save (see screenshot below) in order to save the Turnitin/Feedback Studio Rubric; otherwise the new Turnitin/Feedback Studio Rubric will be lost when the Rubric Manager is closed.

Can I copy and modify a Turnitin/Feedback Studio Rubric to use in another subject?
Yes, to modify a Turnitin/Feedback Studio Rubric for use in another subject, an existing Turnitin/Feedback Studio Rubric can be duplicated and the necessary changes made to the duplicate.

Is it possible to link a Turnitin/Feedback Studio Rubric to another course?
The Turnitin/Feedback Studio Rubric developed for one course can also be linked to other courses. This can be done using the Turnitin/Feedback Studio Rubric import/export function

Can students inspect the Turnitin/Feedback Studio Rubric before submitting their assignment?
Yes, when creating a Turnitin/Feedback Studio paper assignment, it is possible to attach the Turnitin/Feedback Studio Rubric to it, to help students understand the assessment criteria in advance. When creating a paper assignment, open Optional settings and select the bottom option: Attach a Turnitin/Feedback Studio Rubric to this assignment. A previously created Turnitin/Feedback Studio Rubric can then be selected from the drop-down menu (see screenshot).

Are there other types of forms I can use (apart from Turnitin/Feedback Studio Rubric schemes)?
Grading forms are simple Turnitin/Feedback Studio Rubrics that allow an instructor to give free form feedback and scores for students broken out across a list of criteria. Instructors can create grading forms from the Turnitin/Feedback Studio Rubric/Form Manager in Grade Mark. To create a grading form they simply select “create new grading form” from the menu in their Turnitin/Feedback Studio Rubric/Form Manager. The instructor will then be able to create a list of criteria and enter an optional description for each criterion.
If scoring was enabled for the grading form, the instructor will be able to enter a score or letter grade for each criterion. If the scores entered are numeric, they will be added and will appear as the grading form score. The grading form score can then be applied to the paper using the “Apply grading form total to grade” button that appears at the bottom of the scorecard.


FAQ - Peer feedback tool

NOTE: Peer Feedback is not available in Brightspace at the moment

What are Peermark assignments?
A Peer Mark Assignment is a peer feedback assignment, also known as a peer review assignment. A Peer Mark Assignment can only be created by linking it to a (previously created) Paper Assignment. The default setting is that a student who has not submitted a paper cannot take part in the peer review process.

There are several reasons you might want to set a Peer Review assignment:

  • to let students work with the learning content in an active way;
  • to ensure that students get feedback during their writing process;
  • to ensure that students understand the quality criteria (and learn to apply them to their own work);
  • critical assessment and giving feedback are academic skills that students need to develop.

The automatic distribution of papers amongst a group of reviewers makes the use of peer review also possible with a large cohort of students.

What do the dates for a Peermark assignments signify?

When you create a Peer Mark Assignment, you have to select a start, due and end date:

  • The start date indicates when students can start on the peer review.
  • The due date indicates the deadline by which students must have completed their reviews (as a default, this is set at two weeks after the start date).
  • The post date indicates when students can view the reviews done by fellow students.

Are Peermark assignments anonymous?
The standard setting for Peer Mark Assignments is ‘anonymous’ (so that students do not know whose assignment they are reviewing or who has provided the feedback they receive). Make sure in this case you also ask students not to write their name on the paper!
The instructor can also opt to display the names of authors and reviewers to students during the peer mark assignment creation (via ‘Peer Mark settings’ > Hide options > allow students to view author and reviewer names).

As an instructor, can I print papers and peer reviews?
Instructors can print out papers and (completed and received) peer reviews.
Go to ‘Assignment inbox’ > click on a paper > click on the download icon. Choose the option ‘Download Current View’.

Students can also print out the reviews they receive.

How does Peer Mark distribute papers amongst reviewers?
The automatic distribution of papers amongst reviewers is demand-driven; that is to say, Turnitin/Feedback Studio accords papers to students at the moment a review request is received. Students are first allocated those papers which have not yet or least frequently been reviewed. In this way Turnitin/Feedback Studio ensures that all papers are distributed as ideally as possible between reviewers.
Alongside Turnitin’s automatic paper allocation,  instructors can specify the following settings (see illustration below):

The following settings can be found under ‘Step 2. Distribution’ when creating or modifying a Peer Mark Assignment:

  • the number of papers automatically allocated by Turnitin/Feedback Studio / the number of papers selected by the student himself;
  • the student reviews their own paper (‘self-review’);
  • the specification by the  instructor of student pairs;
  • the exclusion of certain students from review.

Is it also possible to use Turnitin/Feedback Studio to organize peer review between groups of students?

Unfortunately, Turnitin/Feedback Studio has no options for dividing students into groups. This means that an assignment is always handed in by one member of a group. This is the same student who, in due course, can view the peer review.

Is it also possible for students to use a Turnitin/Feedback Studio Rubric for a peer review?

The scoring Turnitin/Feedback Studio Rubric (table of criteria and performance levels) is only available in Grade Mark. Peer review involves the use of open questions, closed questions and general comments. Adding open and scale questions: Via Assignment Inbox (or Edit Assignment if the assignment is already made) > Step 3 ‘Questions’> add questions.

Is it possible for students to review papers even if they themselves have not submitted a paper?
Yes they can, but this option is rather difficult to find. It is one of the options that are available when creating/changing the peer review assignments under “Step 1”.

Where can the student find the feedback from his fellow student(s)?
By selecting the link View/Complete next to the Peer Review assignment. After the due date has passed, the feedback becomes visible via the link ‘Read Reviews’.

As an instructor, can I link pairs of students together, so as to control who gives feedback to whom?
Yes. There is a distribution option in which you manually distribute the papers between students.
Please note: Pairing two students only works if both students have already a Turnitin account. Such an account is generated when they login to Turnitin, usually to submit a paper.

Can a instructor also be a reviewer?
Yes; instructor, as well as students, can write reviews of student papers.

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